Privacy Policy

We keep this simple and honest, because that is how we would want it explained to us. This policy tells you what personal information we collect, why we collect it, and what we do to look after it.

Hypha People Pty Ltd (ACN 702 171 793), trading as Hypha, is responsible for the personal information handled through this website and in the course of our work. In this policy, "we", "us" and "our" mean Hypha.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What this policy covers

This policy covers the personal information we collect through this website and when you contact us or work with us. It does not cover other websites we link to. Those sites have their own privacy policies, and we are not responsible for them.

The information we collect

Information you give us. When you fill in a form, book a call, use our HR Foundations Check, email us, or engage our services, you may give us:

  • your name, business name and role

  • your email address and phone number

  • details about your business and your people questions

  • anything else you choose to share with us

Information we collect automatically. When you visit this website, we may collect basic technical information such as your device type, browser, and how you move through the site. We use this to understand what is useful and to keep the site working well. See "Cookies and analytics" below.

Sensitive information. In our work, we sometimes handle sensitive information, for example details connected to health, workplace incidents, or personal circumstances. We only collect this with your consent and where it is reasonably necessary for the work you have asked us to do, and we treat it with extra care.

Why we collect it and how we use it

We use your information to:

  • respond to your enquiry and provide the services you have asked for

  • send you the results of tools like the HR Foundations Check

  • keep in touch about your engagement with us

  • send you updates or content you have asked to receive, which you can stop at any time

  • run and improve this website

  • meet our legal and record-keeping obligations

We do not sell your information, and we do not send you marketing you did not ask for.

Who we share it with

We share personal information only where we need to. That may include:

  • Service providers who help us run our business, such as our website host (Squarespace), our scheduling tool (Calendly), and our email and calendar provider (Microsoft 365). These providers only handle your information to provide their service to us.

  • Professional advisers, such as our accountant or a lawyer, where reasonably necessary.

  • Anyone you have asked us to share it with, or where we are required to by law.

Sending information overseas

Some of the providers we use store information outside Australia. For example, our website host stores data in the United States. Where your information is handled overseas, we take reasonable steps to make sure it is protected in line with this policy and the Australian Privacy Principles.

How we keep your information secure

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. No system is ever completely secure, but we work with reputable providers and limit access to what is needed.

How long we keep it

We keep personal information only for as long as we need it, or as long as the law requires. When we no longer need it, we take reasonable steps to destroy or de-identify it.

Cookies and analytics

This website uses cookies and similar tools to help it work and to understand how people use it. You can turn cookies off in your browser settings, though some parts of the site may not work as well if you do. We use Squarespace Analytics to see how the site is used. This information is used to improve the site, not to identify you personally.

Accessing and correcting your information

You can ask us what personal information we hold about you, and ask us to correct it if it is wrong. Contact us using the details below and we will help. There is usually no charge, and we will respond within a reasonable time.

Making a complaint

If you have a concern about how we have handled your information, please contact us first. We take these things seriously and will work with you to sort it out.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated shown below.

Contact us

If you have any questions about this policy or your information, get in touch:

Hypha People Pty Ltd
By post: Suite 1208/530 Little Collins Street, Melbourne, VIC 3000

Last updated: 8 September 2026